Papa Johns Pizza Lynnwood

Shout out to Anthony at this location! Here’s what happened.. My drink was missing from my order two weeks ago. It happens and is pretty common, either that or condiments, no biggie. I called them up, spoke with Anthony, who listened and told me he had a driver coincidentally heading my way with my drink, reassuring me that it’s no inconvenience for them at all and apologized for the forgotten drink. After a good hour, no drink in sight, I called again wondering if I can just have my drink refunded since we were planning to head to sleep at that point anyway. Anthony apologized and exceeded my expectations, he gave me a credit for my next order and still had my drink delivered. Now, in addition to that, come today I called them up and spoke with Anthony again. Without any delay, he quickly acknowledged me by my name, we laughed a bit about our experiences within the food industry, and he ended up taking care of my whole order! It was completely unexpected, above and beyond, and I genuinely appreciated how he remembered and followed through. Anthony showed high customer service standards, was very professional, confident in his responses, and friendly. He’s an excellent credit to this Papa John’s location and I can see him making a name for himself in his chosen industry.